The European Union Intellectual Property Office (EUIPO) has issued an urgent warning to users and trademark rights holders regarding a surge in fraudulent emails falsely claiming to originate from its executives. These deceptive communications, fraudulently signed by individuals posing as the EUIPO Executive Director and Director of Finance, demand payment of a fictitious "registration fee" in Bitcoin.
Fraudulent emails currently in circulation
Key Details of the Scam
The fraudulent emails explicitly reference EUIPO leadership to appear legitimate but direct recipients to transfer cryptocurrency for trademark or design-related services. The EUIPO emphasizes that it does not solicit payments via email, particularly in Bitcoin or other cryptocurrencies, and urges vigilance.
Critical Recommendations for Users
To protect against this scam and similar threats, the EUIPO advises the following actions:
1. Do not engage: Refrain from replying to suspicious emails, clicking embedded links, or downloading attachments.
2. Report immediately: Forward suspected fraudulent communications to the EUIPO at CustomerCare@euipo.europa.eu for investigation. Reported cases will be shared with Europol for legal action under existing agreements.
3. Verify payment requests: The EUIPO confirms it never sends invoices or payment demands via email or post for trademark/design registrations or renewals—even if communications bear its logo.
4. Consult Europol’s guidelines: Review the newly published Procedure Manual on Handling Misleading Payment Requests, co-developed by Europol and the EUIPO, to identify scams and safeguard intellectual property rights.
5. Use secure channels: Register for the EUIPO’s User Area, a protected platform for official fee payments (via credit card, bank transfer, or EUIPO account) and secure communication. [Sign up here].
Strengthening Defenses Through Awareness
While the EUIPO pursues legal measures to combat fraud, it stresses that user awareness remains the strongest defense. "Always scrutinize unsolicited payment requests related to trademarks or designs," the Office stated. "When in doubt, pause, verify directly with us, and report suspicious activity."
Information source: https://www.euipo.europa.eu/en/news/fraudulent-emails-warning-to-users
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